Emergency Service Calls

An electrical emergency is anything that makes your home’s electrical system into a potential fire hazard or safety hazard in any way. One example of a potential hazard is exposed wires or a frayed cord. These hazards can potentially overload a circuit, result in burnt outlets, or start an electrical fire.

In case of an active emergency, you should call the appropriate emergency services and evacuate all loved ones and pets from the home.

In the case of an electrical emergency that does not require immediate attention from a first responder, you should call Madiston PowerTel, Inc. for advice to receive a prompt electrical assessment.

A Commercial/Industrial Electrical Emergency may involve various sub-electrical systems including HVAC, energy management, building automation, fire and life safety systems, communications, and security. When one or more of these systems are not working properly it can impact the entire organization.

In case of an active emergency, you should call the appropriate emergency services and evacuate all individuals from the direct area.

In the case of an electrical emergency that does not require immediate attention from a first responder, you should call Madiston PowerTel, Inc. for advice to receive a prompt electrical assessment.

A fiber optic emergency can occur when a cable is cut or there are outages due to natural occurrences such as downed trees, wind, ice, tornado, etc. or if the damage is manmade caused by construction, digging, boring, scraping, etc.

In case of a fiber optic emergency, you should call the appropriate emergency services and remain at a distance from the cable(s).

Once everyone is at a safe distance from the issue, you should contact Madiston PowerTel, Inc. for our emergency personal to conduct a prompt assessment of the situation.

A Generator Emergency may involve a generator not kicking on when needed, a battery or belt issue, or even if parts are not operating properly. There are several issues that could cause your generator to not work properly, and this can impact your home and/or business negatively.

In case of an emergency, you should maintain a safe distance from the generator. Once everyone is at a safe distance from the generator, you should contact Madiston PowerTel, Inc. for our emergency personnel to conduct a prompt assessment of the situation.